[{"innerBlocks":[],"name":"core\/freeform","postId":341,"blockType":{"name":"core\/freeform","keywords":[],"attributes":{"content":{"type":"string","source":"raw"},"lock":{"type":"object"}},"providesContext":[],"usesContext":[],"selectors":[],"supports":{"className":false,"customClassName":false,"reusable":false},"styles":[],"variations":[],"apiVersion":3,"title":"Classic","description":"Use the classic WordPress editor.","category":"text"},"originalContent":"As artificial intelligence applications continue to proliferate in medicine, healthcare technologists foresee\u2014over the next few years\u2014an AI-powered version of \u201cDoctor Google\u201d that will offer virtual triage capabilities.\u201cI\u2019m a firm believer that, in five years, we\u2019re going to be using Doctor Google for an awful lot of what we do day to day,\u201d said Marc Probst, chief information officer at Intermountain Healthcare. \u201cThat\u2019s because Doctor Google is going to know everything about me. It\u2019s going to have access to my medical records and a massive amount of data about the different diseases and illnesses that are out there.\u201d

Probst made the comments last week during a panel session on artificial intelligence at the Cleveland Clinic\u2019s Medical Innovation Summit.\u201cWe actually couch it in the notion of a virtual assistant for a patient or consumer,\u201d added fellow panelist Sara Vaezy, chief of digital strategy for Providence St. Joseph Health. \u201cIt can be as simple as an information retrieval engine that reveals if a medical service is covered by insurance, but it can be as complex as an actual personalized, predictive health companion.\u201d

In between these two capabilities are a number of technological steps, said Vaezy. \u201cThe first step is information retrieval, the second step is a concierge or recommendation engine, and the third step can be\u2014what Marc referred to\u2014as virtual triage or diagnosis support and that includes things like Bayesian Decision Trees.\u201d<\/b>Currently, health and wellness information from the Cleveland Clinic is available via voice commands on Google Home and Google Assistant-enabled devices.\u201cPeople are searching for easy-to-find, timely health information from a trusted source\u2014Cleveland Clinic on Google Assistant provides that,\u201d said Paul Matsen, Cleveland Clinic\u2019s chief marketing and communications officer, in a written statement. \u201cWith your smart device, you can have daily access to health tips from Cleveland Clinic experts.\u201dHowever, critics charge that consumers can\u2019t rely on voice assistants for medical advice. While Google certainly has a vast quantity of health and wellness information, they contend that it lacks the medical training to discern between consumer-reported symptoms and truly understanding the other factors that go into making a diagnosis, such as personal and family history.For its part, the Cleveland Clinic cautions that its health and wellness content\u2014now available with Google Assistant\u2014is designed to encourage preventive care and is \u201cintended for informational purposes only and should not be relied upon as medical advice.\u201dNonetheless, Vaezy believes that as these virtual assistants get more complex and <\/b>gain new functionality <\/b>over time advancements in Doctor Google will enable the technology to progress to higher levels of care.\u201cThe goal is, over time, that you can do diagnosis and even maybe treatment\u2014and, then, an assistant that travels along with you in your pocket that you can talk to or chat with that provides that level of personalized support,\u201d she observes.Vaezy said that <\/b>Providence St. Joseph Health is also looking at a \u201cprovider-facing analog\u201d to the Doctor Google virtual health assistant for patients. \u201cThose assistants I think have great potential,\u201d she concluded.","saveContent":"As artificial intelligence applications continue to proliferate in medicine, healthcare technologists foresee\u2014over the next few years\u2014an AI-powered version of \u201cDoctor Google\u201d that will offer virtual triage capabilities.\u201cI\u2019m a firm believer that, in five years, we\u2019re going to be using Doctor Google for an awful lot of what we do day to day,\u201d said Marc Probst, chief information officer at Intermountain Healthcare. \u201cThat\u2019s because Doctor Google is going to know everything about me. It\u2019s going to have access to my medical records and a massive amount of data about the different diseases and illnesses that are out there.\u201dProbst made the comments last week during a panel session on artificial intelligence at the Cleveland Clinic\u2019s Medical Innovation Summit.\u201cWe actually couch it in the notion of a virtual assistant for a patient or consumer,\u201d added fellow panelist Sara Vaezy, chief of digital strategy for Providence St. Joseph Health. \u201cIt can be as simple as an information retrieval engine that reveals if a medical service is covered by insurance, but it can be as complex as an actual personalized, predictive health companion.\u201dIn between these two capabilities are a number of technological steps, said Vaezy. \u201cThe first step is information retrieval, the second step is a concierge or recommendation engine, and the third step can be\u2014what Marc referred to\u2014as virtual triage or diagnosis support and that includes things like Bayesian Decision Trees.\u201d<\/b>Currently, health and wellness information from the Cleveland Clinic is available via voice commands on Google Home and Google Assistant-enabled devices.\u201cPeople are searching for easy-to-find, timely health information from a trusted source\u2014Cleveland Clinic on Google Assistant provides that,\u201d said Paul Matsen, Cleveland Clinic\u2019s chief marketing and communications officer, in a written statement. \u201cWith your smart device, you can have daily access to health tips from Cleveland Clinic experts.\u201dHowever, critics charge that consumers can\u2019t rely on voice assistants for medical advice. While Google certainly has a vast quantity of health and wellness information, they contend that it lacks the medical training to discern between consumer-reported symptoms and truly understanding the other factors that go into making a diagnosis, such as personal and family history.For its part, the Cleveland Clinic cautions that its health and wellness content\u2014now available with Google Assistant\u2014is designed to encourage preventive care and is \u201cintended for informational purposes only and should not be relied upon as medical advice.\u201dNonetheless, Vaezy believes that as these virtual assistants get more complex and <\/b>gain new functionality <\/b>over time advancements in Doctor Google will enable the technology to progress to higher levels of care.\u201cThe goal is, over time, that you can do diagnosis and even maybe treatment\u2014and, then, an assistant that travels along with you in your pocket that you can talk to or chat with that provides that level of personalized support,\u201d she observes.Vaezy said that <\/b>Providence St. Joseph Health is also looking at a \u201cprovider-facing analog\u201d to the Doctor Google virtual health assistant for patients. \u201cThose assistants I think have great potential,\u201d she concluded.","order":0,"get_parent":{},"attributes":[],"attributesType":{"content":{"type":"string","source":"raw"},"lock":{"type":"object"}},"dynamicContent":""}]

AI-powered ‘Doctor Google’ seen as the future of virtual triage

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